Q&A
Frequently asked questions and helpful answers to provide you with all the information you need for a comfortable and worry-free stay at our hotel.
Reservation & check-in
How can I make a reservation at the hotel?
How can I make a reservation at the hotel?
You can make a reservation online on our website, by phone, or directly at the reception. The process is quick and provides immediate confirmation.
What are the check-in and check-out times?
What are the check-in and check-out times?
Check-in is from 2:00 PM, and check-out is until 12:00 PM. This allows us time to prepare the rooms for the next guests.
Can I modify or cancel my reservation free of charge?
Can I modify or cancel my reservation free of charge?
Yes, if you cancel at least 24 hours before arrival. After this period, a fee may apply.
Do you accept online payment or only payment at the reception?
Do you accept online payment or only payment at the reception?
We accept both online payments and payments at the reception (cash or card). The choice depends on your preference.
Is an early check-in or late check-out possible?
Is an early check-in or late check-out possible?
Yes, depending on availability and for an additional fee. We recommend notifying us in advance.
Accommodation & services
What types of rooms do you have available?
What types of rooms do you have available?
We have Standard, Deluxe, and Premium rooms. Each is designed with modern comfort to meet our guests’ needs.
Do the rooms have balconies or city views?
Do the rooms have balconies or city views?
Yes, some rooms have balconies and panoramic views. You can request this when making your reservation.
Is breakfast included in the room price?
Is breakfast included in the room price?
Yes, buffet breakfast is included in most offers. We also provide options for special diets.
Do you offer room service?
Do you offer room service?
Yes, room service is available from 7:00 AM to 11:00 PM, allowing you to enjoy meals in the comfort of your room.
Is there free Wi-Fi access?
Is there free Wi-Fi access?
Yes, free Wi-Fi is available throughout the hotel. The connection is stable and fast.
Facilities & activities
Does the hotel have a pool or spa?
Does the hotel have a pool or spa?
Yes, we have an indoor pool and a spa center where you can relax and recharge.
Is there private parking available for guests?
Is there private parking available for guests?
Yes, we offer free parking for guests. The parking area is monitored for the safety of your vehicles.
Do you have a fitness room or sports facilities?
Do you have a fitness room or sports facilities?
Yes, we have a modern fitness room available to all hotel guests.
Are tours or activities organized for tourists?
Are tours or activities organized for tourists?
Yes, we offer guided tours and outdoor activities. These are a great way to explore the surrounding area.
Are pets allowed?
Are pets allowed?
Yes, small pets are welcome. An additional cleaning fee may apply.
A wonderful hotel! The rooms are clean, modern, and very welcoming. The front desk staff helped me with all the information I needed. I will definitely come back.
Andreea Popescu
The rooms are spacious and the bed very comfortable. The parking is secure and easily accessible. The only downside was that the Wi-Fi could be faster.
Alexandru Ionescu
I really enjoyed the pool and the relaxing atmosphere. The food at the restaurant was tasty, but I would have liked more vegetarian options.
Ioana Dumitrescu
I was impressed by the attention to detail and the kindness of the staff. The event hall was ideal for the conference I attended.
Mihai Stan
An excellent experience! Everything was perfectly organized, from check-in to departure. I really appreciated that the hotel also welcomes pets.
Elena Marinescu